HP Printer Not found During Driver Set up
HP Software is not able to access your printer during the connectivity setup procedure with a system running on Windows and Mac. An error text may also display
- Printer not found
- Can’t Get the Printer
- No devices are found
- Your printer can’t be found on the wireless
network
In
this write-up, you can resolve this error with an HP printer not found during
driver setup on Windows and Mac systems. For more details, call the HP Printer Support number to get some accurate
tips.
Methods
to Rectify HP Printer Not Found on Windows
Troubleshoot
your computer with Windows once your printer is not found during the driver
setup method.
1. Use HP Print and Scan Doctor
Make
use of HP Print and Scan Doctor on your Windows computer to assist diagnose and
troubleshooting printing and scanning errors.
- Confirm that the paper is loaded in the main
tray and switch on your printer
- Download HP Print and Scan Doctor and then go
through notifications to install and access the tool
- Tap Start to choose your printer and activate
the diagnostic on the welcome screen
- If your printer is not found, tap My product
is not listed and then go through the instructions to fix the connection.
2. Reinstall HP Printer Driver
Uninstall
and then reinstall the printer driver on your Windows system.
- Decouple any USB cables from the printer
- Browse and access Add or Remove programs on
Windows
- Observe for your printer’s name in the list of
programs
a) If you get your printer, tap the printer’s name and
then press Uninstall
b) If you don’t get your printer, browse and access
Printers and Scanners. Tap your printer and then press the Remove device option
- If a User Account Control text displays, then
tap Yes
- Go through the instructions to complete the
software removal procedure and then resume the computer
- Move to 123.hp.com to download and establish
the recent printer driver.
3. Fix your printer connection error
Examine
the USB cable for damage and preferred length and then resume your printer and
computer.
- Switch off the printer and computer
- Decouple the USB cable from the computer and
printer, then examine the cable.
a) If the cable is damaged or longer than 3m, replace
it
b) If the cable is undamaged and smaller than 3m,
couple the cable to a separate USB port given on the computer. The port will be
2.0 or greater. If you are accessing a USB hub or docking station, couple the
cable directly to your computer.
- Couple the cable to the printer
- Switch on the computer and then wait for the
start-up procedure to complete
- Switch on the printer and then attach the
printer and wait for the computer to establish a new device on Windows.
Methods
to Rectify HP Printer Not Found on Mac
Fix
the computer with your Mac once your printer is not found during the setup
procedure.
1. Reset the Print System on Mac
Reconfiguration
of the print system can resolve any error states by removing all HP and non-HP
printers, pending print jobs and printer preferences.
- Tap the Apple menu, then press System
Preferences, then tap the Printers and Scanners option
- Do a right-click or control and tap anywhere
in the Printers list, and then press on the reset printing system
- Tap Reset to confirm
- Enter the Administrator name and password, and
then tap Ok to complete the reset procedure
- Tap the Plus Sign and then go through the
steps to choose and re-attach the printer.
2. Uninstall the HP Printer Driver and Re-attach Your
Printer to the Mac
Delete
the print driver and software established on your computer and then attach the
printer with AirPrint or available drivers from Apple.
- Download and install HP Easy Start from
123.hp.com/setup
- Tap uninstall HP software from the HP Easy
Start drop-down menu
- Go through the steps to uninstall all HP
software
- Tap the Apple menu, press system preferences,
and then tap the Printers and Scanners option
- Press the Plus Sign and then go through the
methods to choose and re-attach the printer.
3. Resolve Your Printer Connection
Examine
the USB cable for damage and the recommended length and then resume the printer
and computer.
- Switch off the printer and computer
- Decouple the USB cable from the printer and
computer and then examine the cable
- Attach the cable to the printer
- Switch on the computer and then wait for the
start-up procedure to complete
- Switch on the printer and then attach the
printer on Mac or wait for the computer to establish a new device on
Windows.
Conclusion
Once
you go through the above troubleshooting procedures, you can easily resolve the
HP printer not found during driver setup. If you can’t implement the above
steps, call the HP customer help
team to get some accurate tips quickly. HP experts are experienced,
professional and fully trained to handle any issue in HP printers. HP printer
customer support is available 24/7 to assist you.
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